Thank you for shopping with Honest Roots. We aim to deliver your order quickly, safely, and efficiently.
All orders are processed and fulfilled from our UK-based warehouse:

Order Processing Time

• Orders are processed within 0–1 business days after payment confirmation.

• Last Order Time: 02:00 PM (GMT)

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Zones and Rates

USA Standard Shipping

• Service: Express International

• Delivery Time: 5 – 8 business days

• Shipping Fee: $9.99

Canada

• Service: Express International

• Delivery Time: 5–8 business days

• Shipping Fee: $9.99

Additional Information

• Delivery times are estimates and may vary due to customs delays, weather, or courier issues.

• We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer.

• If your package is delayed beyond the estimated delivery window, please contact us at hello@honestroots.co.uk and we’ll assist promptly.
  

Missing or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable) so we can resolve the issue quickly.